There should be a perpetual crisis intervention/response system and agency that would be similar to though distinguishable from 911… that exists in all cities/states and intakes calls from the general public and intervenes to actually resolve crises that do not require EMS or law enforcement transports. The agency should additionally help to connect clients with stable resources, education, and employment, where essential. For example, the agency should deliver emergency groceries or grocery gift cards to needy households, pay for prescription medications that clients cannot afford, for transportation (transit or bus cards or gas), baby diapers and wipes, clothing, and essential furniture… The agency should additionally pay mortgages or rent and/or utilities in situations where clients are experiencing hardships due to loss of a job or a reduction in income, though clients should be required to enroll in an intensive employment search and/or enrichment program to curtail future need for the service.

Agency Shelters and Storage Facilities

The noted crisis intervention agency should have emergency shelters and storage facilities to house any and all homeless persons and any furniture and other belongings that they have.

The noted shelters should additionally have showers, kitchens and dining areas; and they should have computer labs where clients can perform employment searches, etc. They should additionally have ample parking space to accommodate homeless clients with cars.

A Homeless Hotline/Client Pick-up

The said agency should have a homeless hotline to which callers can be directed to request pick-up and transport to the agency’s emergency shelter. The agency should have recognizable vehicles or those bearing the agency’s name and logo that would retrieve homeless persons from the streets and from residences where they’ve been evicted or where there is insufficient space or any other social crisis in a relative’s or friend’s home where the individual is residing, particularly any crisis that is caused or exacerbated by the individual’s presence.

Clients without furniture and substantial belongings should be retrieved in agency cars. Clients with furniture should be retrieved in moving vans and/or trucks. The agencies should help clients to move/transport their furniture to the agency storage facilities where they would temporally reside until they get back onto feet. Any furniture left in storage areas after clients have left the program and/or after any periods by which they have agreed to retrieve it should be transferred to the site’s furniture store, which should sell the items to re-invest into the program and/or for disbursal to other exiting clients…

Emergency Childcare Facilities

A perpetual crisis intervention/response system and agency should additionally have emergency childcare facilities, both for shelter residents and qualifying members of the general public, or it should partner with such agencies.

Food Warehouses

A perpetual crisis intervention/response system should have its own food warehouses that would accept food and monetary donations. The noted warehouses would ideally be located at the Department of Human Services, to which the public could resort directly for emergency food.


A perpetual crisis intervention/response system and agency should have varied funders, including primarily private donors, i.e.  church and other corporate groups.

The said agency should collect said donations via a donation button on its website. Other funders should include federal and state governments, and employed clients, of course, who would be required to pay service fees based upon their income.

In Summation and Conclusion

A perpetual crisis intervention/response system and agency would alleviate and/or prevent escalation of crisis. It would additionally alleviate burdens on 911 and other emergency hotlines that typically require dispatching of EMS and/or law enforcement.